Terms & Policies
General Use
By using this website, you confirm that you are at least 18 years old or are using the site with permission from a parent or legal guardian.
Fat Neko Threads reserves the right to update, modify, or discontinue products, services, pricing, or website content at any time without prior notice.
Product Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue items, or cancel orders due to inventory errors, suspected fraud, or pricing inaccuracies.
Pricing
Prices are listed in U.S. Dollars (USD). Prices and promotions may change without notice.
Intellectual Property
All website content including logos, graphics, designs, artwork, product images, branding, text, and layout are the property of Fat Neko Threads and may not be copied, reproduced, modified, distributed, or used without written permission.
Anime-Inspired Artwork Disclaimer
Fat Neko Threads creates original anime-inspired and parody-style artwork. We are not affiliated with, endorsed by, or connected to any anime studio, publisher, trademark owner, or copyright holder unless explicitly stated.
Limitation of Liability
Fat Neko Threads shall not be held liable for any indirect, incidental, consequential, or special damages resulting from the use of our website, products, or services.
Governing Law
These Terms & Policies shall be governed by and interpreted under the laws of the State of North Carolina, United States.
Privacy Policy
Information We Collect
When you use our website or place an order, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order history
- Device/browser information
How We Use Your Information
We use collected information to:
- Process orders
- Provide customer support
- Send order updates
- Improve website performance
- Send marketing emails or promotions (if subscribed)
- Prevent fraud and unauthorized activity
Payment Security
Payments are securely processed through trusted third-party payment providers. Fat Neko Threads does not store full payment card details.
Cookies & Tracking
Our website may use cookies, analytics tools, and advertising pixels to improve user experience and marketing performance.
Marketing Communications
If you subscribe to our newsletter or promotional messages, you may receive occasional emails regarding new releases, promotions, and updates. You may unsubscribe at any time using the unsubscribe link included in emails.
Third-Party Services
We may use trusted third-party services including:
- Shopify
- PayPal
- Stripe
- Google Analytics
- Meta/Facebook Advertising
- TikTok Advertising
- Email marketing providers
These services may collect limited information necessary to perform their functions.
Shipping Policy
Processing Time
Orders are typically processed within 2–5 business days unless otherwise stated.
Shipping Time
Estimated shipping times may vary depending on location, carrier delays, holidays, or high order volume.
Tracking
Tracking information will be provided once your order ships.
Lost or Stolen Packages
Fat Neko Threads is not responsible for packages marked as delivered by the shipping carrier. Customers should contact the carrier directly for delivery issues.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping fees for reshipment.
Return & Refund Policy
Returns
We accept returns within 14 days of delivery for eligible items.
Returned items must be:
- Unworn
- Unwashed
- Unused
- In original condition
Non-Returnable Items
The following items are non-returnable:
- Final sale items
- Clearance items
- Customized or made-to-order products
Refunds
Approved refunds will be issued to the original payment method after inspection of the returned item.
Shipping costs are non-refundable unless the item arrived damaged or incorrect.
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue.
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Size & Color Disclaimer
Please carefully review all size charts before placing your order.
Due to differences in screen settings, lighting, and manufacturing processes:
- Colors may appear slightly different in person
- Measurements may vary slightly between products
Fat Neko Threads is not responsible for sizing issues resulting from failure to review sizing information before purchase.
User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with website security
- Submit false information
- Copy or exploit website content without permission
- Use automated bots or scraping tools without authorization
SMS & Email Marketing Terms
By subscribing to our email or SMS marketing, you consent to receive promotional messages from Fat Neko Threads.
Message frequency may vary. Standard message and data rates may apply.
You may unsubscribe at any time:
- Email: Click “unsubscribe” in any marketing email
- SMS: Reply STOP to opt out
Contact Information
For questions regarding these Terms & Policies, please contact:
Fat Neko Threads
Email: fatnekothreads@gmail.com
Response Time: Typically within 1–3 business days
Policy Updates
Fat Neko Threads reserves the right to modify or update these Terms & Policies at any time. Changes become effective immediately upon posting to this page.